Care-Worker / Home Care Assitant / Visiting Carer / Private Carer / Caregiver / Community Care-Worker / Companion / Mentor / Support Worker / Personal Assistant / Key Worker / Mother's Help / Care-Worker / Home Care Assitant / Health Care Assistant / Visiting Carer / Private Carer / Caregiver / Community Care-Worker / Companion / Mentor Support Worker / Personal Assistant / Key Worker / Mother's Help / Care-Worker / Home Care Assitant / Visiting Carer / Private Carer / Caregiver / Community Care-Worker Companion / Mentor Support Worker / Personal Assistant / Key Worker / Mother's Help /
Frequently Asked Questions

Q: What kind of people use CareWorld’s services?

A: CareWorld’s services can help a huge variety of people. Many of our service users are old people who want to stay in their own homes, and need a little help to do so. But we can also help younger people who need it, whether because of learning disabilities or physical disabilities. We are also there for families and children, for those in need of palliative care and for more specialised needs.

Q: What exactly is ‘home help’?

A: The term ‘home help’ means help with domestic tasks, such as cleaning, cooking and shopping. But it can sometimes be used to refer to the personal care which some people need – help with tasks like washing and dressing, eating etc. An important element of home help is also companionship. This is why CareWorld always tries to maintain continuity, so that our clients can get to know their carer and will know what to expect.

Q: Can you help people who are seriously ill or disabled?

A: When we draw up people’s care plans, we make a full assessment of what is needed. If necessary, we will make sure a hoist is available for lifting people safely – and all our care workers are trained to do this. If we are providing specialised care to someone with a long term illness, we will make sure that the needs specific to that situation will be met too.

Q: Do you only help people who want to stay at home?

A: In addition to offering home help services, CareWorld can help people to get out and about and to take part in community life. The aim is to help people to maintain their independence.

Q: Who qualifies for this kind of help?

A: Some people may qualify for help to be paid for by the HSE, based on an assessment of their needs and income. Others who feel they need help may have to pay for it privately.

Q: I get some money from the HSE but I want some more help. Can I combine HSE and private care?

A: Yes. Read more about top-up or private care here.

Q: How can I find out whether I qualify for money from the HSE?

A: You should contact your Local Health Office (you will find a list of LHOs under ‘Community Services’ in the Health Service Executive section of the State Directory green pages in the middle of the phone book). Ask them for a visit by your Public Health Nurse, who will come and assess your needs and situation.

  • Agency Healthcare Assistants for Hospitals, Nursing Homes, Day Care Centres, Residential Care Settings, Sheltered Living