Care-Worker / Home Care Assitant / Visiting Carer / Private Carer / Caregiver / Community Care-Worker / Companion / Mentor / Support Worker / Personal Assistant / Key Worker / Mother's Help / Care-Worker / Home Care Assitant / Health Care Assistant / Visiting Carer / Private Carer / Caregiver / Community Care-Worker / Companion / Mentor Support Worker / Personal Assistant / Key Worker / Mother's Help / Care-Worker / Home Care Assitant / Visiting Carer / Private Carer / Caregiver / Community Care-Worker Companion / Mentor Support Worker / Personal Assistant / Key Worker / Mother's Help /
GLOSSARY OF CARE TERMS

Care Coordinator
Someone who works in the office and organises the care worker rotas. Also takes referrals and general enquiries.

Care Manager
Oversees and is responsible for the Care Workers, quality of care, supervising staff, training staff, and managing the office amongst other things.

Care Provider
A company or charity (big or small) who provides a care service to individuals.

Carer
Someone who looks after a person or family without payment; usually means a partner, parent, sibling or friend.

Client
Someone who uses our services; also called a service user.

Direct Payments
A way of paying for care. Instead of Social Services choosing who gives the care, this allows a person to choose for them who can look after them.

Domiciliary
At home or in the home.

Field Care Supervisor
Supervises Care Workers and assesses Service Users to make sure care given is appropriate.

Franchise
An office that is operating under a licence granted by a franchisor.

Franchisee
The owner of the franchise.

Police Check/ Garda vetting
A report on any criminal convictions undertaken by the Criminal Records Bureau or Disclosure Scotland.

Practical Support
Support where help is given with the everyday practical things; like getting up each day, or going to the shops.

Rehabilitation
Helping people who have been out of the usual ‘society’ for any number of reasons, including drug addiction, Mental Health illness or long term physical illness, cope with everyday life.

Respite Care
Where a care worker or someone else provides care, enabling the carer to take a break (can be days or weeks).

Sensory Impairments
A term used to describe a situation where one or more of the senses are not working as they should.

Service User
A health or social care term for someone who receives the care.

Social Services
Department of the local authority (Council) that deals with all elements of services relating to care, amongst other issues.

  • Agency Healthcare Assistants for Hospitals, Nursing Homes, Day Care Centres, Residential Care Settings, Sheltered Living